Refund & Returns Policy
Last updated September 2026
30-Day Money-Back Guarantee
If you're not in love with The Fusie, you may request a refund within 30 days of delivery — even if the bottle has been opened and used.
How to Start a Return
Email keepstylecompany@gmail.com with your order number and the reason for the return. We'll reply with return instructions within 1–2 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend a trackable service — we can't refund packages that never arrive.
Refund Processing
Once your return is received and inspected, approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.
Damaged, Defective, or Wrong Items
Contact us within 7 days of delivery with photos of the item and packaging. We'll send a free replacement or issue a full refund, including shipping.
Lost or Undelivered Packages
If tracking shows delivered but you didn't receive your order, contact us within 14 days so we can open a carrier investigation and make it right.
Exchanges
We're happy to exchange for a different bundle size. Reach out and we'll arrange it — you'll only pay any price difference.
Non-Returnable Items
Free promotional gifts and items marked final sale are not eligible for refund. If a bundle with a free gift is refunded, the gift must be returned or its retail value deducted.
Contact
Keep Style Co., 1151 Galleria Blvd, Roseville, CA 95678 · keepstylecompany@gmail.com · (415) 802-6314.